Let's have a proper chat.
Send a message, book a callback, or ring the office and talk to whoever picks up — usually within three rings, always without a script.
Pick the one that suits your day.
Tell us the shape of things.
No form-letter reply. A real person reads every message and comes back with next steps.
Head office · Parramatta.
Drop-ins welcome by appointment. Wheelchair accessible, close to the light-rail, plenty of natural light and a very good kettle.
Quick answers.
How quickly will someone get back to me?+
Enquiries submitted before 4pm on a weekday almost always get a reply the same day. Weekend enquiries are answered first thing Monday.
Do I need an NDIS plan to enquire?+
No — plenty of families reach out before their plan is finalised. We can walk you through the funding categories and what to ask for at your planning meeting.
Can I request a specific support worker?+
Absolutely. Once we've matched a few workers to your needs, you decide who's on your roster. If it isn't clicking, tell us — we'll re-match.
What areas do you service?+
Sydney Metro, Illawarra, Hunter and Central Coast for face-to-face supports. Support Coordination runs Australia-wide.