A real human who speaks fluent NDIS.
One coordinator, every provider on the same page, and a plan that finally moves — with budgets tracked, service agreements sorted and someone loud in your corner.
Independent, honest, in your corner.
Support Coordination goes sideways when it's a shared inbox, a rotating cast and a coordinator conflicted about which providers they push. We built ours the opposite way — one named human, transparent budgets, and a duty to recommend the right fit even when it isn't us.
More than admin. Way more.
The full scope of Support Coordination — the visible bits and the behind-the-scenes graft that makes a plan sing.
Plan translation
We turn your NDIS plan from PDF-speak into a clear week-by-week action list — no jargon left behind.
Provider matchmaking
We shortlist providers who actually fit — vibe, values, availability — not just whoever answers first.
Service agreements
We read every service agreement, flag the weird bits and make sure hourly rates align with your plan.
Advocacy on your side
Providers dropping the ball? Plan under review? Complaint to lodge? We do the loud calls for you.
Budget tracking
Monthly snapshots of what's spent, what's left and what to pull forward — no surprise underspends.
Specialist coordination
Complex situations, hospital discharges, safeguarding, housing — Level 3 coordinators available.
Skilled coordinators. Small caseloads. Real answers.
We cap caseloads on purpose so every participant gets a coordinator with time to actually pick up the phone — not a triage queue.
From "plan in a PDF" to "plan in motion."
We sit with your NDIS plan, your goals and your must-haves — then map every funded support.
Shortlist, interview and sign the right providers. Cheat-sheet of who does what, when and why.
Services start, budgets tracked live, monthly check-ins to make sure nothing slips.
By plan review we've built a paper trail that proves what's working and what you'll ask for next.
Coordination fits when the plan feels bigger than the bandwidth.
If any of these sound familiar, you probably have (or should ask for) Support Coordination funding in your NDIS plan.
Chat with a coordinator- You've got a plan but no idea where to start.
- You're juggling too many providers and none of them talk to each other.
- You had a plan review and got funding you don't fully understand.
- Something urgent has changed — hospital discharge, housing, safeguarding.
- You want someone independent recommending providers, not selling their own.
- You want capacity building — to run more of this yourself next plan.
Ready for someone to actually pick up?
Send us your plan, or just the general shape of things. We'll book a free 30-minute chat and tell you honestly whether we're the right coordinators for you.
Support Coordination — how it works
Eligibility, referrals, timelines and what happens next — answered.
Do I qualify for Support Coordination?+
If your NDIS plan includes Support Coordination (Level 2) or Specialist Support Coordination (Level 3), yes. We work with both — no referral bottleneck.
How do I get started?+
Send us your plan. We'll book a 45-minute onboarding call within 3 business days and walk you through your budgets, goals and options.
How long until things start moving?+
First provider intros happen inside week one. Full service stack (SIL, therapy, community, transport) is usually live within 4–6 weeks.
What happens next after I sign the Service Agreement?+
1) Plan translation session. 2) Goal mapping. 3) Provider shortlist and intros. 4) Bookings made and budgets tracked. 5) Fortnightly check-ins and plan-review prep.
Is Support Coordination independent of your other services?+
Yes — you can use our coordinators without using our SIL, day programs or in-home care. Conflict of interest policy applies and we tell you upfront.
Can you help prep my plan review?+
It's what we do best. Evidence pack, provider reports, goal progress and a rehearsed narrative — all ready before your review meeting.