Complex care, delivered calmly.
PEG feeds, tracheostomy, ventilation, seizure response, complex bowel and subcutaneous meds — provided by competency-signed staff with a registered nurse on-call, day and night.
Safety, on the quiet.
High intensity supports are only "high intensity" until they're routine. We build the routines — clear care plans, signed-off staff, and a nurse a phone call away — so every shift feels normal, even when the care is anything but.
Skilled hands for every part of the plan.
All eight NDIS high intensity skill descriptors, plus the day-to-day complex care that keeps everything else running.
Subcutaneous injections
Insulin, anticoagulants and prescribed subcut medications delivered by competency-signed staff.
Enteral feeding (PEG / PEJ / NG)
Bolus and pump feeding, flushes, stoma care and troubleshooting — all against your care plan.
Tracheostomy & ventilation
Suctioning, inner-cannula changes and non-invasive ventilation support with nursing oversight.
Complex epilepsy & seizure
Emergency midazolam, seizure diaries and clear escalation pathways — no guesswork.
Complex medication
Schedule 4 & 8 admin, PRN protocols, syringe drivers and dose-reconciliation done by the book.
Complex bowel & continence
Digital removal, enema and stoma care with dignity — planned, private, on time.
Registered. Reviewed. Ready.
Every worker on your roster is signed off on your specific supports — not just a general ticket. We evidence it, review it, and open the folder any time you ask.
A four-step onboarding, led by a nurse.
An RN visits, reviews reports, meets your treating team and maps every high intensity support you need.
We write plain-language care plans, risk assessments and emergency response plans, signed off by you.
We match workers to your needs and vibe — then train and formally sign each one off on your supports.
Supports go live with RN oversight. Quarterly reviews, or sooner if anything about your health shifts.
If any of these ring true, we can help.
High intensity supports are for participants whose plan calls for clinical skill, not just support-worker experience. We can also blend with your SIL, home care or respite.
Talk to our clinical lead- You're being discharged from hospital and need supports in place fast.
- You have a PEG, tracheostomy, ventilator or complex airway needs.
- You need seizure response, PRN medication or complex medication routines.
- Your current provider isn't registered for the high intensity descriptors you need.
- You want the same care team in your SIL, home care and community outings.
- You want an RN a phone call away — not a call-centre triage script.
Let's get the clinical stuff sorted.
Send us the discharge summary, the current care plan or just a rough description. Our clinical lead will call within 24 hours to talk options — no obligation, no jargon.
High Intensity Supports — clinical FAQ
Eligibility, referrals, timelines and what happens next — answered.
Who is eligible for High Intensity Supports?+
NDIS participants with plans that include High Intensity Daily Personal Activities — typically covering PEG, tracheostomy, complex bowel, subcutaneous injections, seizure management or complex behaviour support.
How do referrals from hospitals or clinicians work?+
Discharge planners, GPs and specialists can refer directly. We accept fax, secure email or phone referral — clinical intake completed within 24 hours.
How fast can supports commence?+
Hospital-to-home transitions in 48–72 hours where competencies are already trained. Standard community starts land inside 7–10 days.
What happens after referral?+
1) Clinical intake with our RN. 2) Care plan co-designed with your treating team. 3) Worker competency check and sign-off. 4) Handover shift with clinician present. 5) Ongoing RN oversight and monthly review.
Who oversees clinical care?+
A Registered Nurse leads every high-intensity plan, with 24/7 on-call backup. All workers are competency-signed for each individual protocol — no generic training.
Do you support behaviour of concern?+
Yes — restrictive-practice-free wherever possible, PBSP-aligned, and we work hand-in-hand with your Behaviour Support Practitioner.